Terms and Conditions

"Agreement"

Any written contract, engagement letter, or service proposal signed by both parties, together with these Terms.

"Services"

Professional consulting services including but not limited to business consulting, tax advisory, legal consulting, immigration services, M&A advisory, and NGO consulting.

"Deliverables"

Any documents, reports, analyses, applications, or other materials produced by us in the course of providing Services.

"Confidential Information"

Any non-public information disclosed by either party, including business plans, financial data, client lists, trade secrets, and proprietary methodologies.

"Fees"

The compensation payable to us for Services rendered, as specified in the applicable Agreement.

"Applicable Law"

The laws of Bulgaria and/or Romania, as applicable, together with relevant European Union regulations.

"Business Day"

Any day other than Saturday, Sunday, or public holidays in Bulgaria or Romania, as applicable.

"Force Majeure"

Any event beyond the reasonable control of either party, including natural disasters, war, terrorism, pandemics, government actions, or infrastructure failures.

5.1 Information and Cooperation

• Provide accurate, complete, and timely information necessary for the Services
• Respond promptly to requests for documents, data, or clarifications
• Designate a primary contact person with authority to make decisions
• Notify us immediately of any changes affecting the engagement

5.2 Compliance and Legal Requirements

• Ensure all information provided is lawfully obtained and shared
• Comply with applicable anti-money laundering (AML) requirements
• Provide valid identification documents as required for Know Your Customer (KYC)
• Not engage us in any activity that violates applicable laws

6.1 Fee Structure

Our fees are structured as follows, as specified in the applicable Agreement:

6.2 Payment Terms

• Advance Payment: Unless otherwise agreed, 50% of the estimated fee is due before work commences
• Invoicing: Invoices are issued monthly or upon completion of milestones
• Payment Period: Payment is due within 14 days of invoice date
• Currency: EUR or BGN (as specified), RON for Romania-specific services
• VAT: All fees are exclusive of VAT which will be added where applicable

6.3 Additional Costs

The following costs are billed separately at actual cost:

• Government fees, duties, and official charges
• Notarization, apostille, and certification costs
• Translation and interpretation services
• Travel and accommodation for out-of-office meetings
• Courier and specialized delivery services

7.1 Our Intellectual Property

All methodologies, frameworks, templates, know-how, and proprietary tools used in delivering Services remain our exclusive property. You receive a non-exclusive, non-transferable license to use Deliverables solely for your internal business purposes.

7.2 Client Materials

You retain ownership of all information, data, and materials you provide to us. You grant us a limited license to use such materials solely for the purpose of providing the Services.

7.3 Deliverables

Upon full payment of all fees, you receive ownership of custom Deliverables created specifically for you, subject to the following:

• We retain the right to use general concepts and learnings in future work
• Pre-existing materials incorporated into Deliverables remain our property
• We may reference the engagement (without confidential details) in our portfolio

8.1 Confidentiality Obligations

Both parties agree to:

• Maintain strict confidentiality of all Confidential Information
• Use Confidential Information only for purposes of the engagement
• Implement reasonable security measures to protect Confidential Information
• Not disclose to third parties without prior written consent

8.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available without breach of these Terms
• Was rightfully known prior to disclosure
• Is independently developed without use of Confidential Information
• Must be disclosed by law or court order (with prompt notice to the other party)

9.2 Exclusion of Damages

We shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, business opportunities, or goodwill
• Costs of procurement of substitute services
• Damages resulting from Client's failure to fulfill its obligations
• Government or third-party decisions beyond our control

9.3 No Guarantee of Results

We provide professional advice and assistance but cannot guarantee specific outcomes. Immigration applications, government approvals, business success, and similar matters depend on factors beyond our control. Our obligation is to provide competent professional services, not to ensure particular results.

9.4 Time Limitation

Any claim arising from our Services must be brought within twelve (12) months of the date on which the Client became aware, or should reasonably have become aware, of the circumstances giving rise to the claim.

11.1 Termination by Either Party

Either party may terminate the engagement:

• By mutual written agreement at any time
• With 30 days' written notice without cause
• Immediately if the other party materially breaches these Terms and fails to cure within 14 days of notice

11.2 Our Right to Terminate

We may terminate immediately if:

• Payment is overdue by more than 30 days
• Continuing services would violate applicable law or professional ethics
• You provide false or misleading information
• A conflict of interest arises that cannot be resolved

11.3 Effect of Termination

• Payment for all Services rendered through termination date becomes immediately due
• We will deliver all completed Deliverables upon receipt of payment
• Confidentiality and indemnification obligations survive termination
• Each party shall return or destroy the other's Confidential Information

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bulgaria. For services provided exclusively in Romania, Romanian law shall apply as specified in the Agreement. European Union regulations shall apply where directly applicable.

13.2 Dispute Resolution

In case of disputes, the parties agree to the following process:

14.1 Amendments

We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of our Services after changes take effect constitutes acceptance of the modified Terms.

14.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14.3 Entire Agreement

These Terms, together with any signed Agreement, constitute the entire understanding between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter hereof.

14.4 No Waiver

Failure to enforce any provision shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing to be effective.

14.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights to an affiliate or successor entity.